Frequently asked questions
Draft. Some answers are drafts for owner review.
Booking
How do I book a taxi?
Use the Book page to choose your trip, or contact us using the details on the contact page. Draft answer, owner to review.
Can I get a quote before booking?
Yes. Use the fare estimator or send an enquiry and we will reply with a quote. Draft answer, owner to review.
Fares
What is included in the fare?
It depends on the route and vehicle. See the fare policy page. Draft answer, owner to review.
Are tolls and taxes included?
Owner to confirm. Until then the fare policy page lists this as to be confirmed.
Cancellation
How do I cancel and what is refunded?
See the cancellation and refund policy page, which shows the refund by notice period. Draft answer, owner to review.
Trips
Do you run Char Dham tours?
Yes, as tour packages by road. Yatra registration and local regulations apply, so check with the official portal. Draft answer, owner to review.
Can you pick me up from the airport or railway station?
Airport and station transfers can be arranged. Contact us for details. Draft answer, owner to review.